If you see one of the codes on the display: E6, H1, H2, E5, HE1, HE2 - this is a signal about problems with the water temperature.
In Samsung typewriters without a display, they correspond to the blinking of all the lamp-indicators of the washing modes and the backlighting of the temperature settings (60 degrees and “Cold water” or at the same time 60 and 40 degrees).
In outdated versions of Samsung washing machines (which entered the market before 2007), error E5 is used to indicate the same problems.
Error e6 in the Samsung washing machine does not match DTC 6E.
How the washing machine works in case of problems
Sometimes when washing without heating the water, the technician works out as usual. Error E6 appears only when choosing a program that requires heating the liquid.
Typically, a technician gives an error a quarter of an hour after the start. Launching the washing occurs normally.
What are the problems?
All indicators in this group signal problems with water temperature. Samsung washing machine either can not cope with heating, or it heats up the liquid too much. We will understand what each of the additional error codes means.
Error H1 and error HE1 occur in two cases:
- the washer almost boiled water - heated to 95 degrees;
- water heats up too quickly (more than 40 degrees in two minutes).
Error H2 and error HE2 signal the opposite complexity: in 10 minutes, the Samsung washing machine was not able to heat the water by more than 2 degrees, which means that the program cannot be executed in the set mode.
What to do to fix the machine on your own
Self-repair in the event of a malfunction of this group is usually not possible. We will tell you how to eliminate possible problems before contacting the master and try to remove the error without a specialist if the washing machine shows E6 on the display.
Make sure that the machine is correctly connected to the power supply.
The washing machine must be connected directly to the network. Check the integrity of the cord and plug.
Reboot the washer
If E6 is highlighted for the first time, try forcibly rebooting the machine by turning off the power for a few minutes. Power outages can cause the electronics to freeze.
If error reset did not occur, check other options.
Check the loops
E6 on the board can be displayed with insufficient contact wires. Make sure that the control unit is properly connected to the heater. The probability of this malfunction increases if the washing machine was recently disassembled.
If you can’t find a solution to the problem yourself, you should contact a technician who knows what to do. Most faults of group H (H1, H2, their analogues HE1 and HE2), as well as problems with fault codes E5 and E6, cannot be fixed without special skills.
If, after a basic check, the washing machine shows an indicator from group H, the reboot does not give a result and E6 is still on the screen - one of the sensors may be defective, the water heating module has burned out, or the washing machine processor has served. It is impossible to do without a professional who knows how to fix problems and replace blocks in technology.